A LITTLE BIT OF HISTORY:

Although more and more people are becoming familiar with the term, “concierge,” very few know where this customer service-based profession originated. Evolved from the French comte des cierges, the “keeper of the candles,” referred to servants who attended to the whims of visiting noblemen at medieval castles. Eventually, the name concierge came to stand for the keeper of the keys at public buildings and hotels.

Service personnel known as concierges first appeared in the luxury hotels of Europe in the 1930’s. Then, as now, their duties were to welcome and assist guests by arranging tours, making dinner reservations, offering advice on shopping, sightseeing, and other needs that may arise throughout their stay.

THE PERSONAL CONCIERGE:

Concierges have been around in one form or another for centuries, but the personal concierge arrived onto the scene only in the late 1990’s. Today, more people have less time for everyday tasks and many of them rely on personal concierges for everything from walking the dog to putting dinner on the table!

While personal concierges typically appeal to a different market than those in hotels, their markets sometimes overlap. For instance, a businessperson may use the services of a hotel concierge while travelling and the services of a personal concierge when returning home.

Corporate concierges are often employed by a corporation to serve the firm’s employees. In a quest for worker satisfaction, some companies have hired concierges to assist employees with planning business trips, running errands and buying gifts. Thus, increasing employee happiness and dedication!

Contact us to see how Regalo Concierge Service can help support your busy life.